Clinical Governance, Quality & Patient Safety

Delivering safe, effective healthcare through strong clinical leadership and continuous improvement.

At MHWS, providing excellent healthcare means more than delivering high-quality clinical care. It means creating systems, processes and professional standards that help ensure every Service User receives safe, effective and compassionate treatment.

Clinical governance is how we ensure the care we provide remains safe, effective and continually improves. It supports every aspect of our work, from Service User assessments and prescribing decisions to staff development, learning and quality improvement.

By combining experienced clinical leadership with evidence-based practice and a culture of continuous learning, we aim to provide healthcare that Service Users can trust.

What is Clinical Governance?

Clinical governance is the process by which healthcare organisations are accountable for continuously improving the quality and safety of the care they provide.

At MHWS, clinical governance helps ensure that our services remain:

• Safe
• Effective
• Evidence-based
• Person-centred
• Professionally accountable
• Continually improving

Every member of our clinical team contributes to maintaining these standards through professional practice, ongoing learning and a commitment to delivering the best possible care.

Clinical Governance in Practice

Clinical governance underpins the way we deliver care every day. Rather than being a separate process, it underpins every stage of the Service User journey - from assessment and diagnosis through to treatment, prescribing and ongoing review.

At MHWS, clinical governance includes:

• Experienced clinical leadership
• Evidence-based assessment and diagnosis
• Clinician-led assessment, diagnosis and prescribing decisions
• Structured monitoring and medication reviews where appropriate
• Continuing professional development for our clinical team
• Clinical audit and regular policy review
• Learning from Service User feedback and clinical experience
• Continuous service improvement to enhance Service User care and safety

These principles help ensure that our services continue to evolve, maintain high professional standards and remain centred on the needs of our Service Users.

Technology helps us improve access to healthcare, but every important clinical decision remains firmly in the hands of qualified healthcare professionals. This principle underpins the way we assess, diagnose, prescribe and monitor treatment across all of our services.

Clinical Leadership

High-quality healthcare begins with strong clinical leadership.

MHWS is led by experienced healthcare professionals who are responsible for maintaining clinical standards, supporting colleagues and ensuring that Service User safety remains central to every aspect of our service.

Clinical leadership is provided by:

• Dr Wasi Mohamad
  • Medical Director & Consultant Psychiatrist
  • GMC: 5190359
• Frazer Funnell
  • Clinical Lead & Nurse Consultant (Neurodevelopmental & Mental Health Independent Prescriber)
  • NMC: 84C1118E

Together they oversee:

• Clinical governance
• Prescribing standards
• Service User safety
• Professional development
• Quality improvement
• Clinical policy
• Service development

To learn more about our clinical leaders, visit our Meet Our Clinical Leadership page.

Professional Standards

Our clinicians practise within the standards expected by their professional regulators and professional bodies.

This includes working in accordance with recognised clinical guidance, maintaining professional competence through continuing professional development and placing Service User safety at the centre of every clinical decision.

Professional healthcare depends upon lifelong learning, reflective practice and continual development.

Evidence-Based Practice

Healthcare continues to evolve.

Our clinicians combine current clinical evidence, recognised professional guidance and professional judgement when assessing, diagnosing and treating Service Users.

Evidence informs our decisions, but every recommendation is tailored to the needs of the individual rather than following a one-size-fits-all approach.

Quality Improvement

Providing excellent healthcare requires continual review.

We regularly evaluate our services to identify opportunities for improvement and to ensure that our clinical standards continue to develop alongside current evidence and best practice.

Quality improvement is supported through activities such as:

• Clinical audit
• Policy review
• Service User feedback
• Clinical supervision
• Professional development
• Service evaluation

Learning from experience helps us continually improve the care we provide.

Service User Safety

Service User safety underpins every service we provide.

Our approach includes:

• Appropriate clinical assessment
• Clinician-led decision making
• Safe prescribing
• Ongoing monitoring;
• Regular clinical review
• Clear documentation
• Escalation where additional assessment is required.

Where concerns arise, our clinicians take appropriate action to ensure Service Users receive the care and support they need.

Learning From Feedback

Listening to Service Users is an important part of improving healthcare.

We welcome feedback, suggestions and concerns because they help us understand what we are doing well and where improvements can be made.

Service User feedback forms part of our wider quality improvement programme and helps shape future developments across our services.

If you would like to share feedback or raise a concern, please visit our Complaints & Feedback page.

Working Together

Safe, effective healthcare depends upon partnership.

Service Users, clinicians and the wider healthcare team each have an important role in delivering successful outcomes.

By working collaboratively, communicating openly and reviewing treatment regularly, we can continue providing care that is safe, compassionate and centred on the individual.

Our Commitment

Clinical governance is not simply about policies and procedures.

It is about creating an environment where Service Users receive safe care, clinicians are supported to deliver excellent practice and services continually improve through learning, evidence and experience.

At MHWS, that commitment underpins every assessment, every prescribing decision and every interaction with our Service Users.